Last updated 26 November 2024.

We aim to deliver your order efficiently and transparently. Please review our shipping terms below. You can also refer to our terms and conditions on our website, which sets out the process in full (and defines capitalised terms in this policy).

Shipping costs

Shipping costs are calculated during checkout and added to your total order price. Costs may vary based on location and delivery method selected.

Custom and import duties

For international orders, you may be responsible for customs duties, VAT, or import taxes, which vary by country. We recommend checking with your local customs office before placing your order. We are not responsible for these additional charges.

Delivery

After you place your order, you’ll receive an order confirmation email with an estimated delivery date.

Delivery times may vary based on your location and the availability of Products.

Delivery is complete when the Products are received by you or someone you’ve authorised at your chosen address.

Title and risk

Ownership of the Products transfers to you once we’ve received full payment. Risk transfers to you once delivery is complete.